FAQ

Frequently Asked Questions

Find answers to common questions about My LifeEaseMart

Ji haan! Hum poore Pakistan mein delivery karte hain. Sabse achhi baat yeh hai ke hamari Delivery bilkul FREE hai aur koi hidden charges nahi hain.

Order confirm hone ke baad, aapka parcel 3 se 5 working days ke andar aapke diye gaye address par deliver kar diya jata hai. Door-daraz ke ilaqon mein 1-2 din mazeed lag sakte hain.

Ji bilkul! Hamara poora system Cash on Delivery (COD) par kaam karta hai. Jab rider parcel aapke haath mein dega, aapne sirf tabhi cash payment karni hai. Delivery se pehle koi advance payment nahi deni hoti.

Jaise hi aapka order ship (rawana) hoga, aapko aapke mobile number ya email par ek tracking link bhej diya jayega. Aap us link par click karke apne parcel ki live location check kar sakte hain.

Aap bilkul be-fikr rahein! Agar product mein koi masla hai, toh aap parcel milne ke 3 din ke andar hamari team se raabta karein. Hum aapko bina kisi extra charge ke exchange ya return faraham karenge. (Tasdeeq ke liye parcel kholte waqt ki video ya tasveer lazmi share karein).

Ji haan, lekin sirf tab tak jab tak order dispatch nahi hota. Agar aap order change ya cancel karna chahte hain, toh order lagane ke 12 ghante ke andar humein WhatsApp ya Email par foran inform karein.